Policies & FAQ
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Returns and Exchnages:
Returns accepted within 30 days of receipt of purchase. Please contact me within 14 days of your purchase arrival if a return is needed.
Return shipping is the buyers responsibility. Full refunds are issued once the item is returned. I also refund the original shipping too.
Items that have been re-sized, damaged, worn, washed or otherwise altered after delivery will not be accepted for return.
US CUSTOMERS: Please ship items for return or exchange via USPS only. This ensures you will not be charged any additional customs/courier fees.
Exchanges and resizing are available at no additional charge and I will pay the shipping fee to return the item back to you.
Frequently asked questions:
What metal do you use in your jewelry?
Can you convert international ring sizes to US?
Yes I can. Contact me regarding your ring size and what country you live in and I can convert it to the US rings size for you. Ring size conversion sheets can also be found on the internet.
Contact me if you have any further questions at firstname.lastname@example.org, I'm actually really easy going!
You can also check out my Etsy shop at www.JenniferWoodJewelry.etsy.com